A step-by-step sales framework from Reece Turner, built around how real conversations go: open it, uncover the problem, build the vision, ask for the decision.
Most people get dropped into sales and told to “figure it out.” No structure, no questions to ask, nothing to say when a prospect goes quiet. Then the numbers don’t come and it gets treated as a talent problem.
It isn’t. It’s a training problem, and it’s fixable.
Direct Debit, Tiers 2–4: 52-week Direct Debit enrolment available by application. All businesses are eligible; individual salespeople must be approved by Reece.
All prices in AUD and exclude GST unless marked inc. GST. Programs are arranged after a free Discovery Call, with no online checkout. Book a discovery call.
Coaching clients
Group Sessions — Masterclass Library
Recordings, workbooks and activities from Reece’s group coaching sessions, included for coaching clients.
Make stronger first impressions face-to-face and over the phone
Build genuine rapport and stronger customer relationships
Ask better discovery and follow-up questions
Turn product features into customer-focused benefits
Use tie-downs naturally throughout the sales conversation
Recognise objections, concerns, weak yeses and genuine noes
Handle objections without becoming defensive or argumentative
Understand the role of value, trust and knowledge in objections
Create genuine urgency without fake scarcity or unnecessary pressure
Close confidently while allowing the customer space to make a decision
Identify different prospect types and prioritise genuine opportunities
Apply each concept through practical customer scenarios
Curriculum
12 sections · 14 lessons · 10 quizzes
1h 45m total duration
Welcome to Mastering the Foundations of Sales
Mastering the Foundations of Sales eMag
First Impressions & Introductions: Introduction
First Impressions & Introductions: Face to Face
Knowledge Check: Face-to-face
First Impressions & Introductions: Phone
Knowledge Check: Phone
4 Phases of Discovery
Knowledge Check: 4 Phases of Discovery
Features, Benefits & Tie-Downs
Knowledge Check: Features, Benefits & Tie-Downs
Understanding Customer Response Types
Knowledge Check: Customer Response Types
Objection Handling
Knowledge Check: Objection Handling
Closing the Sale
Knowledge Check: Closing the Sale
Building Rapport
Knowledge Check: Building Rapport
Understanding Prospect Types
Knowledge Check: Prospect Types
Creating Urgency
Knowledge Check: Creating Urgency
Where to Go From Here
Free
Free training
4 Phases of Discovery
Every strong sales conversation follows a process. In this free training, Reece breaks down the 4 Phases of a Sale and shows you how to move a customer from the first conversation through to a clear decision.
How to open the conversation — build trust and set the direction early.
How to uncover the problem — ask better questions.
How to build value — connect your solution to the customer’s needs.
How to close the sale — move the conversation towards a decision.
3 sections · 3 lessons · 1 quiz · 1h 45m
Free training
Still on the fence? Start free.
Get a free taste of how Reece trains sales teams and closers. Start the 4 Phases of Discovery today, no card needed.
Free
Free 4 Phases of Discovery
Every strong sales conversation follows a process. In this free training, Reece breaks down the 4 Phases of a Sale and shows you how to move a customer from the first conversation through to a clear decision.
3 sections · 3 lessons · 1 quiz · 1h 45m
What you’ll learn
How to open the conversation — build trust and set the direction early.
How to uncover the problem — ask better questions.
How to build value — connect your solution to the customer’s needs.
How to close the sale — move the conversation towards a decision.
Get free access
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